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Why The First Car Dealership Groupon Failed

In a first, a dealership in Michigan partnered up with Groupon to offer Groupon’s first car buying groupon. The deal offered was $500 off the purchase of a vehicle for $199. Keep in mind that Groupon...

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Dealers In California May Be Forced To Change The Way Salespeople Are Paid

In a class action lawsuit filed on June 21, 2011 against AutoNation (Santa Clara Superior Court, entitled Lilly v. AutoNation, Case No. 1-11-CV-203569), attorneys are claiming that AutoNation is in...

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What Does The Government Think About Your Social Media Policy?

(Originally published on Dealer magazine) Back in June, I  broke news on a case ... Continue reading →

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Facebook Firings Cost Employer $200,000+

I’ve been following closely, and  reporting on, the recent uptick in activity being taken by the National Labor Relations Board in pursuing complaints ... Continue reading →

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NLRB determines dealership did not break laws in Facebook firing

In a follow up to my  breaking news story about the BMW dealership in Chicago, according to the  Continue reading →

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Industry Summit: A Peek into the World of F&I

This week, I had the privilege of attending the  Industry Summit – which includes 3 conferences — the F&I Conference, the Special Finance conference ... Continue reading →

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Google Encrypts Searches By Default – Cripples Google Analytics

On October 18, 2011, Google  announced via its blog that it is setting the default search settings for all people signed into their Google ... Continue reading →

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Why Having A Lot Of Facebook Fans Is A Waste Of Time

It amazes me how many dealerships judge their Facebook marketing efforts success by the number of fans they have. People are in awe of that dealership that managed to get 15,000 fans to their Facebook...

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How Social Media Campaigns Can Fall Apart

(originally published on Dealer magazine) Social Media marketing isn’t just about “doing it.” If you want to succeed, all of the pieces must fit together. You must be committed to doing it.. all of...

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How To: List Inventory On Your Facebook Wall & Succeed

Facebook is designed and centered on engagement. Social media professionals all have various ideas on how you should do it and what works. My quick take on this is: whatever works for you – do that....

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